<% provide(:title, @title) %>

<p>Hello <%= @vars[EmailBatch::VAR_FIRST_NAME] %> --
</p>

<p>We noticed that you haven’t yet rated any of your JamKazam sessions as “good”. It may be that you just are not a “rater”, and that is totally fine. But if you are not having good, high quality, productive and fun sessions, we want to help you get there! 
</p>

<p>If you are having audio quality problems or other issues when you get into a session, please click the link below to visit our support center, and check the knowledge base articles under the Troubleshooting header to find solutions. And if that doesn’t work, please post a request for assistance in the support center so that we can help you get up and running:
</p>

<p><a style="color: #ffcc00;" href="https://forum.jamkazam.com/showthread.php?tid=69">https://forum.jamkazam.com</a>
</p>

<p>We really want you to be successful and have fun with this new way of playing music with others, so please reach out and let us help you!
</p>

<p>-- Team JamKazam
</p>
