<%= @title %>

Hello <%= @vars[EmailBatch::VAR_FIRST_NAME] %> --

We noticed that you haven’t yet rated any of your JamKazam sessions as “good”. It may be that you just are not a “rater”, and that is totally fine. But if you are not having good, high quality, productive and fun sessions, we want to help you get there! 

If you are having audio quality problems or other issues when you get into a session, please click the link below to visit our support center, and check the knowledge base articles under the Troubleshooting header to find solutions. And if that doesn’t work, please post a request for assistance in the support center so that we can help you get up and running:

https://forum.jamkazam.com

We really want you to be successful and have fun with this new way of playing music with others, so please reach out and let us help you!

-- Team JamKazam
