diff --git a/ruby/lib/jam_ruby.rb b/ruby/lib/jam_ruby.rb
index 34fa48f0b..93f414273 100755
--- a/ruby/lib/jam_ruby.rb
+++ b/ruby/lib/jam_ruby.rb
@@ -41,6 +41,7 @@ require "jam_ruby/resque/scheduled/audiomixer_retry"
 require "jam_ruby/resque/scheduled/icecast_config_retry"
 require "jam_ruby/resque/scheduled/icecast_source_check"
 require "jam_ruby/resque/scheduled/cleanup_facebook_signup"
+require "jam_ruby/resque/scheduled/user_progress_emailer"
 require "jam_ruby/resque/google_analytics_event"
 require "jam_ruby/mq_router"
 require "jam_ruby/base_manager"
diff --git a/ruby/lib/jam_ruby/app/mailers/user_mailer.rb b/ruby/lib/jam_ruby/app/mailers/user_mailer.rb
index dbee64f8f..8f21c8e7f 100644
--- a/ruby/lib/jam_ruby/app/mailers/user_mailer.rb
+++ b/ruby/lib/jam_ruby/app/mailers/user_mailer.rb
@@ -41,6 +41,7 @@
 
         sendgrid_recipients([user.email])
         sendgrid_substitute('@USERID', [user.id])
+        sendgrid_substitute(EmailBatchProgression::VAR_FIRST_NAME, [user.first_name])
 
         mail(:to => user.email, :subject => "Welcome to JamKazam") do |format|
           format.text
diff --git a/ruby/lib/jam_ruby/app/views/jam_ruby/user_mailer/welcome_message.html.erb b/ruby/lib/jam_ruby/app/views/jam_ruby/user_mailer/welcome_message.html.erb
index 96fea047f..b74876e92 100644
--- a/ruby/lib/jam_ruby/app/views/jam_ruby/user_mailer/welcome_message.html.erb
+++ b/ruby/lib/jam_ruby/app/views/jam_ruby/user_mailer/welcome_message.html.erb
@@ -1,27 +1,45 @@
 <% provide(:title, 'Welcome to JamKazam!') %>
 
+<p>Hello <%= EmailBatchProgression::VAR_FIRST_NAME %> --
+</p>
+
 <p> We're delighted that you have decided to try the JamKazam service,
   and we hope that you will enjoy using JamKazam to play music with others.
   Following are links to some resources that can help to get you up and running quickly.
 </p>
 
 <p>
-Tutorial videos that show you how to use the key features of the product:</br>
+Getting Started Video<br/>
+We recommend watching this video before you jump into the service just to get oriented. It will really help you hit the ground running:  
+<a style="color: #588C98;" href="https://www.youtube.com/watch?v=VexH4834o9I">https://www.youtube.com/watch?v=VexH4834o9I</a>
+</p>
+
+<p>
+Other Great Tutorial Videos<br />
+There are several other very great videos that will help you understand how to find and connect with other musicians on the service, create your own sessions or find and join other musicians’ sessions, play in sessions, record and share your performances, and even live broadcast your sessions to family, friends, and fans. Check these helpful videos out here:
 <a style="color: #588C98;" href="https://jamkazam.desk.com/customer/portal/articles/1304097-tutorial-videos">https://jamkazam.desk.com/customer/portal/articles/1304097-tutorial-videos</a>
 </p>
 
 <p>
-Getting Started knowledge base articles:</br>
+Knowledge Base Articles<br />
+You can find Getting Started knowledge base articles on things like frequently asked questions (FAQ), minimum system requirements for your Windows or Mac computer, how to troubleshoot audio problems in sessions, and more here:
 <a style="color: #588C98;" href="https://jamkazam.desk.com/customer/portal/topics/564807-getting-started/articles">https://jamkazam.desk.com/customer/portal/topics/564807-getting-started/articles</a>
 </p>
 
 <p>
-Support Portal in case you run into trouble and need help:</br>
+JamKazam Support Portal<br />
+If you run into trouble and need help, please reach out to us. We will be glad to do everything we can to get you up and running. You can find our support portal here:
 <a style="color: #588C98;" href="https://jamkazam.desk.com/">https://jamkazam.desk.com/</a>
 </p>
 
 <p>
-  We look forward to seeing - and hearing - you online soon!
+JamKazam Community Forum<br />
+And if you just want to chat, share tips and war stories, and hang out with fellow JamKazamers, you can visit our community forum here:
+<a style="color: #588C98;" href="http://forums.jamkazam.com/">http://forums.jamkazam.com/</a>
 </p>
 
-&nbsp;&nbsp;- Team JamKazam
\ No newline at end of file
+<p>
+Please take a moment to like or follow us by clicking the icons below, and we look forward to seeing – and hearing – you online soon!
+</p>
+
+&nbsp;&nbsp;-- Team JamKazam
diff --git a/ruby/lib/jam_ruby/app/views/jam_ruby/user_mailer/welcome_message.text.erb b/ruby/lib/jam_ruby/app/views/jam_ruby/user_mailer/welcome_message.text.erb
index 89f7d39fc..ef28cd06c 100644
--- a/ruby/lib/jam_ruby/app/views/jam_ruby/user_mailer/welcome_message.text.erb
+++ b/ruby/lib/jam_ruby/app/views/jam_ruby/user_mailer/welcome_message.text.erb
@@ -1,16 +1,27 @@
-We're delighted that you have decided to try the JamKazam service,
-and we hope that you will enjoy using JamKazam to play music with others.
-Following are links to some resources that can help to get you up and running quickly.
+Hello <%= EmailBatchProgression::VAR_FIRST_NAME %> --
 
-Tutorial videos that show you how to use the key features of the product:
+We're delighted that you have decided to try the JamKazam service, and we hope that you will enjoy using JamKazam to play music with others.  Following are links to some resources that can help to get you up and running quickly.
+
+Getting Started Video
+We recommend watching this video before you jump into the service just to get oriented. It will really help you hit the ground running:  
+https://www.youtube.com/watch?v=VexH4834o9I
+
+Other Great Tutorial Videos
+There are several other very great videos that will help you understand how to find and connect with other musicians on the service, create your own sessions or find and join other musicians’ sessions, play in sessions, record and share your performances, and even live broadcast your sessions to family, friends, and fans. Check these helpful videos out here:
 https://jamkazam.desk.com/customer/portal/articles/1304097-tutorial-videos
 
-Getting Started knowledge base articles:
+Knowledge Base Articles
+You can find Getting Started knowledge base articles on things like frequently asked questions (FAQ), minimum system requirements for your Windows or Mac computer, how to troubleshoot audio problems in sessions, and more here:
 https://jamkazam.desk.com/customer/portal/topics/564807-getting-started/articles
 
-Support Portal in case you run into trouble and need help:
-https://jamkazam.desk.com/
+JamKazam Support Portal
+If you run into trouble and need help, please reach out to us. We will be glad to do everything we can to get you up and running. You can find our support portal here:
+https://jamkazam.desk.com
 
-We look forward to seeing - and hearing - you online soon!
+JamKazam Community Forum
+And if you just want to chat, share tips and war stories, and hang out with fellow JamKazamers, you can visit our community forum here:
+http://forums.jamkazam.com
 
-  - Team JamKazam
\ No newline at end of file
+Please take a moment to like or follow us by clicking the icons below, and we look forward to seeing – and hearing – you online soon!
+
+-- Team JamKazam