jam-cloud/web/app/views/clients/_help.html.slim

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script type="text/template" id="template-help-pre-processed-track"
| This track has not yet been processed into master form and may include multiple streams from the source musician.
script type="text/template" id="template-help-refocus-rescore"
| {% if(data.validIOScore) { %}
| We have re-scored latency based on your changes.
| {% } else { %}
| We have re-scored latency and IO based on your changes.
| {% } %}
script type="text/template" id="template-help-ftue-watch-video"
| Be sure to watch the help video.
script type="text/template" id="template-help-chat-not-enabled"
| You must first chose this option in order to activate a chat input.
script type="text/template" id="template-help-select-input"
| You still need to select an input device.
script type="text/template" id="template-help-select-output"
| Select an output device, because the current input device has no candidate output ports.
script type="text/template" id="template-help-push-resync-when-done"
| Push 'Resync' when done modifying Framesize, Buffer In, or Buffer Out.
script type="text/template" id="template-help-can-move-on"
.help-can-move-on
| You can move to the next step now.
script type="text/template" id="template-help-tweak-asio-settings"
| Click here to try faster ASIO settings.
script type="text/template" id="template-help-session-plus-musicians"
| Plus any interested JamKazam musicians that I approve.
script type="text/template" id="template-help-minimum-output-channels"
| To be a valid output audio device, it must have at least 2 output ports.
script type="text/template" id="template-help-follower-count"
| The number of followers that this {{data.entity_type}} has.
script type="text/template" id="template-help-friend-count"
| The number of friends that this {{data.entity_type}} has.
script type="text/template" id="template-help-recording-count"
| The number of recordings that this {{data.entity_type}} has made.
script type="text/template" id="template-help-session-count"
| The number of sessions that this {{data.entity_type}} has played in.
script type="text/template" id="template-help-musician-score-count"
.help-musician-score-count
p
| The score shown is the one-way latency (or delay) in milliseconds from you to this user. This score is calculated using the following three values that JamKazam gathers:
ul
li
span.definition
| Your Audio Gear Latency: 
span.measurement.my-gear-latency.partial
span.measurement-value
| {{data.my_gear_latency ? data.my_gear_latency + ' ms': '13 ms*'}}
span.measurement-absent
| {{data.my_gear_latency ? '' : "(you have not qualified any gear, so we picked an average gear latency)"}}
li
span.definition
| Their Audio Gear Latency: 
span.measurement.their-gear-latency.partial
span.measurement-value
| {{data.their_gear_latency ? data.their_gear_latency + ' ms': '13 ms*'}}
span.measurement-absent
| {{data.their_gear_latency ? '' : "(they have not qualified any gear, so we picked an average gear latency)"}}
li
span.definition
| Round-trip Internet Latency: 
span.measurement.internet-latency.partial
span.measurement-value
| {{data.internet_latency ? data.internet_latency + ' ms': '?'}}
span.measurement-absent
| {{data.internet_latency ? '' : "(we have not scored you with this user yet)"}}
p
span.definition
| Total One-Way Latency: 
span.measurement.my-gear-latency
span.measurement-value
| ( {{data.my_gear_latency ? data.my_gear_latency: '13'}} + {{data.their_gear_latency ? data.their_gear_latency: '13'}} + {{data.internet_latency ? data.internet_latency: '?'}} ) / 2 = {{data.full_score ? data.full_score + ' ms' : "?"}}
span.measurement-absent
| {{data.full_score ? '' : "(when we don't know internet latency, we don't try to guess your one-way latency)"}}
p
| We categorize this score as good, fair, poor, unacceptable, or unknown. Those categories are defined as follows:
ul
li
span.definition
| Good: 
| 20ms or less 
img src="/assets/content/icon_green_score.png"
li
span.definition
| Fair: 
| 20ms to 35ms
img src="/assets/content/icon_yellow_score.png"
li
span.definition
| Poor: 
| 35ms to 50ms 
img src="/assets/content/icon_red_score.png"
li
span.definition
| Unacceptable: 
| Above 50ms 
img src="/assets/content/icon_blue_score.png"
li
span.definition
| Unknown: 
| No internet score is available between you and them.
img src="/assets/content/icon_purple_score.png"
script type="text/template" id="template-help-musician-score-self"
.help-musician-score-self
p
| You are looking at your own account.
p
| Try hovering over other user's latency score to find out your one-way latency to them.
p
span.definition
| Your Audio Gear Latency: 
span.measurement.my-gear-latency
span.measurement-value
| {{data.my_gear_latency ? data.my_gear_latency + ' ms': '13 ms*'}}
span.measurement-absent
| {{data.my_gear_latency ? '' : "(you have not qualified any gear, so we picked an average gear latency)"}}
script type="text/template" id="template-help-gear-wizard-inputs-changed"
.help-inputs-changed
| {% if(data.missingInputDevice) { %}
p
| {{ data.missingInputDevice }} is no longer connected or malfunctioning.
| {% } %}
| {% if(data.newInputDevice) { %}
p
| {{ data.newInputDevice }} is now available.
| {% } %}
script type="text/template" id="template-help-gear-wizard-outputs-changed"
.help-outputs-changed
| {% if(data.missingOutputDevice) { %}
p
| {{ data.missingOutputDevice }} is no longer connected or malfunctioning.
| {% } %}
| {% if(data.newOutputDevice) { %}
p
| {{ data.newOutputDevice }} is now available.
| {% } %}
script type="text/template" id="template-help-no-audio-profiles"
.help-no-audio-profiles
| Click here to configure new audio gear.
script type="text/template" id="template-help-file-manager-poke"
.help-file-manager-poke
p
| After the session is over, your recording will synchronize with the server to make a final mix.
p
| You can find out more by clicking
em  File Manager 
| at any time.
script type="text/template" id="template-help-sync-viewer-paused"
.help-sync-viewer-paused
| JamKazam prevents file uploads, downloads, and recording management while in a session.
script type="text/template" id="template-help-sync-viewer-retry"
.help-sync-viewer-retry
| Your request will be attempted as soon as possible.
script type="text/template" id="template-help-recording-discarded-soon"
.help-recording-discarded-soon
| This recording will be discarded {% $.timeago(data.discardTime) %}. If you want to keep this recording, click the (edit) link.
script type="text/template" id="template-help-command-enqueued"
.help-recording-command-enqueued
| Your request will be executed as soon as possible.
script type="text/template" id="template-help-file-sync-delayed-deletion"
.file-sync-delayed-deletion
| The files associated with this recording will be deleted as soon as your client has uploaded your tracks and stream mix from this recording.
script type="text/template" id="template-help-media-controls-disabled"
| {% if(data.mediaTrackOpener) { %}
| Switch
b  MIX: 
| to
b  Master 
| mode to have control over volume levels.
| {% } else { %}
| Only the person who opened the recording can control the volume levels.
| {% } %}
script type="text/template" id="template-help-downloaded-jamtrack"
.downloaded-jamtrack
p When a JamTrack is first purchased, a user-specific version of it is created on the server. Once it's ready, it's then downloaded to the client.
p However, in some cases, you may need to download the JamTrack again (if you change machines, for instance).
p If you do not currently have it and try to open it now, we will try to download it immediately.