If you need to send alerts to a **new channel** (like `#video-cluster-prd-alerts`), the existing URL might not work if it's locked to a single channel. To create a new one:
1. Navigate to [Slack App Management](https://api.slack.com/apps).
2. Select your App (likely named "Prometheus Alerts", "Incoming Webhooks", or similar).
3. In the left sidebar, click **Incoming Webhooks**.
4. Scroll to the bottom and click the button **"Add New Webhook to Workspace"**.
5. Select the **specific channel** you want to post to (e.g., `#video-cluster-prd-alerts`).
6. Click **Allow**.
7. Copy the **new Webhook URL** generated in the table.
8. Update the `api_url` in the corresponding `values.yaml` file.